Shipping & Returns

There's four ways for you to get your House of Swell order:

Method 1: Shipping

If your order is over $75 in total value, you automatically qualify for free shipping (no code required). We typically ship out every order within 24 hours and should arrive within 3-5 business days of ordering. If your order is under $75 and you'd like it shipped, your shipping total will be automatically calculated for your at checkout. 

Method 2: Victoria Delivery


If your order is under $75, you live in Victoria, and you would like your order delivered to your home, then this is the option for you! We are based in Parksville, BC, but between our team one of us is typically down in Victoria every 1-3 weeks (for essential reasons). Therefore, we can do deliveries at the same time. Full disclosure- this method could get you your order the day after you order, or it could take 2-3 weeks. So, buyer beware about that! This method costs $2 per order. 

Method 3: Parksville Pickup

No matter your order value, you're always welcome to pick up your order from us in Parksville for free! 

Method 4: Parksville Delivery

If you prefer to have your order delivered, you can have your order delivered for free within 15km of our headquarters in Parksville (right by the big shoe mini-golf, for reference). 

These methods are subject to change without warning. Thanks for your support!

Thank you for your support!